This site belongs to
Rue Micheli-du-Crest 10 – 1205 Geneva – Switzerland
Intra-Community VAT number: not applicable at the moment
Copyright and intellectual property: Christel Mesey
Any reproduction of the content (whatever it is: partial or complete) without the prior authorization of the owner Christel Mesey is prohibited and would constitute an infringement punishable and following the intellectual property code, is thus liable to proceedings.
Hosting of online training courses and workshops
Terms of sales
Article 1: Preamble
The online training sites www.souffleursdejoie.com and https://souffleursdejoie.thinkific.com have been set up by Christel Mesey who is the operator.
Any order validated and confirmed by the buyer on the online training site implies the prior acceptance of these terms and conditions and is valid for the seller. The buyer acknowledges being fully informed that his agreement on the content of these terms and conditions does not require a handwritten signature, insofar as he orders online products that are presented there.
The buyer declares to have full legal capacity to engage under these terms and conditions of sale.
These conditions of sale shall prevail over any other general or special conditions not expressly approved by Christel Mesey. Christel Mesey reserves the right to modify her conditions of sale at any time. In this case, the applicable conditions will be those in force on the date of the order by the buyer.
Product: refers to products that may be offered for sale by Souffleurs de Joieonline training sites.
Seller: refers to Souffleurs de Joie.
Buyer: refers to the person who may use the online training site after accepting the terms and conditions of sale and having received his access by email.
Article 2: Products
Souffleursdejoie.com provides online training for:
Allowing autonomous self-development work through coaching workshops and non-certifying training.
Article 3: Orders
It is up to the buyer to select the product he wishes to order, according to the following terms:
- selection of the product to be ordered;
- validation of the chosen product as ordered by clicking on the “order with payment obligation” button;
- consultation and acceptance of these general conditions of sale;
- payment of the order thanks to the “pay” button;
- order confirmation email
The order will be confirmed by souffleursjoie.com by email to the email address provided by the buyer.
Validity of the electronic signature
Any purchase order signed by the buyer by “double click validation” constitutes an irrevocable acceptance that can be challenged only in the limited cases provided by law
Proof of transaction
Souffleursdejoie.com recommends that the buyer keep a record of the data relating to his order in hard copy or a computer medium until the final resolution of his order.
Article 4: Price- Payment
The products are supplied at the rates in effect on the site at the time of registration of the order. The prices are expressed in Euros, and TTC. Souffleursdejoie.com reserves the right to modify its rates at any time.
The price is payable in cash, in full on the day of the order of the products or in installments (if the payment plan is available). Payment of the order will be made by the following means of payment: bank or credit card via a Thinkific platform.
Souffleursdejoie.com reserves the right to suspend any order management in case of refusal of payment authorization by the financial organizations.
In addition, the buyer remains informed that Souffleursdejoie.com cannot be held responsible for any misappropriation or fraudulent use of any means of payment.
Article 5: Deliveries
Every buyer guarantees that the data they provide are accurate, truthful and realistic. Any missing information is likely to delay the validation of the order and Souffleursdejoie.com cannot be held responsible for the consequences of any erroneous or misleading information communicated. Any changes to personal data must be communicated as soon as possible.
In case of non-use of the training course, no refund can be requested.
Ownership Transfer – Risk Transfer
The transfer of the products and the corresponding transfer of risks of loss and deterioration relating thereto, to the buyer will be realized upon acceptance of the order form, as follows:
the first elements of the training course will be sent by email or available on a dedicated space,
the rest of the content being delivered according to the training course progressively during the period mentioned on the workshop / training’s sales page.
the physical content proposed with some workshops will be sent within 3 to 5 working days of registration and delivered by standard post from Switzerland (https://www.post.ch/fr/particuliers/expedition-privat/colis-international-pour-les-particuliers/postpac-international-priority-particuliers)
Article 6: Right to withdrawal
The buyer has a period of 14 days to assert his right to withdrawal from souffleursdejoie.com by email to firstname.lastname@example.org and from the validation of the order. When the 14 day period expires on a Saturday, Sunday or a public holiday or non-working day, it is extended until the next business day. This right of withdrawal can be exercised without having to justify any reason, nor pay penalties. It will lead to a refund by the seller, within 14 days after the order. Nevertheless it is specified that the right of withdrawal does not apply in the scenarios below:
- digital content provided on an intangible medium whose execution has begun
- with your consent and for which you have waived your right of withdrawal,
Article 7: Liability – Warranty
The products sold on the website comply with the regulations in force in Switzerland. The responsibility of Souffleursdejoie.com cannot be involved in case of non-compliance with the legislation of the country in which the products are delivered, which is up to the buyer to check.
The products supplied by the seller benefit, in accordance with legal provisions, from the legal guarantee of conformity, from the legal guarantee against latent defects affecting delivered products and rendering them unfit for use. Any warranty is excluded in case of misuse or negligence on the part of the buyer, as in case of an accident or force majeure. The seller’s warranty is limited to the replacement or refund of non-conforming or defective products.
Souffleursdejoie.com undertakes to implement all the means at its disposal to provide the services subject of these terms and conditions. Nevertheless, Souffleursdejoie.com cannot guarantee the accessibility and the good permanent functioning on the site.
In order to assert his rights, the buyer must, under penalty of forfeiture of any action relating thereto, inform Souffleursdejoie.com, by electronic means of the existence of vices within a maximum period of 10 days as from their discovery.
By express agreement, the seller’s liability will be limited to the equivalence of the price of the product.
In case of force majeure, the obligations of the prevented party will be suspended, particularly in case:
- of blockage or failure of telecommunications networks, total or partial strikes of any kind hindering the smooth running of the company
- of insurrections, civil war, war, military operations, state of national or local emergency, fire, lightning, explosion, flood, storm …
Except fault of his own, the seller cannot be held responsible for any damage possibly suffered by the Customer, especially operating losses or information.
The Seller cannot be held responsible for any malfunction, failure, delay or interruption of access to the Internet.
Article 8: Intellectual property
All texts, comments, works, illustrations and images, whether visual or audio, reproduced on the website Souffleursdejoie.com or sent by email are reserved under copyright, trademark law, patent law, and this for the whole world. Any total or partial reproduction is strictly prohibited under penalty of infringement.
Hypertext links may refer to other sites than Souffleursdejoie.com. Souffleursdejoie.com disclaims all liability if the content of these sites violates the legal and regulatory provisions in force.
Article 10: Applicable law – languages - claim – litigation
These general conditions of sale are subject to Swiss law. All disputes that may arise from such transactions are submitted to the Swiss courts the legal strength of the company being in Geneva.
In case of complaint, the buyer can contact the Customer Relations Department by email at email@example.com indicating his order number. This request will then be processed within 72 hours.
Personal Data (RPG)
- What information and what do we do with it?
When you register as a student or learner on our site or courses, we collect your personal information such as: last name, first name, email address and postal address.
Email marketing: We can send you emails about our site and courses, registration confirmations, information about course content, reminders and emails about your progress or update. We will also inform you about changes to the course / workshop and possibly satisfaction surveys to improve our services.
- How do we get your consent?
When you provide us with personal information by registering for a course or workshop on our site, you tacitly approve the collection of your data and use it for that specific reason.
If we use your data for commercial purposes other than the proposed workshops, we will ask for it or provide you the opportunity to unsubscribe at any time.
How to revoke my agreement?
Use the links provided for this purpose on the email you received or contact us at firstname.lastname@example.org
We may have to collect, use, store and share your information to: (a) respond to a legal process or state request; (b) enforce our agreements, conditions or regulations; (c) prevent, investigate or handle any fraud or other illegal activity, or any technical or security problem; or (d) protect the rights, property and safety of our customers or others.
Our workshops and online courses are hosted by Thinkific Labs Inc. (“Thinkific”). They provide us with the training platform that allows us to sell you our products. Your data is stored by Thinkific’s data storage, databases and Thinkific applications. Their data is protected and stored by firewalls.
In order to allow the online purchase on this site, we use an intermediary such as Stripe. Payments are encrypted by the Payment Card Industry Data Security Standard (PCI-DSS). The traces of your transaction are stored for the time of the purchase transaction only.
All payment terms are protected by PCI Security Standards Council standards, in partnership with brands such as Visa, MasterCard, American Express and Discover. The PCI-DSS regulation ensures us a secure treatment in the processing of credit cards in the context of our transactions.
For more information, please visit Thinkific’s Terms of Service here https://www.thinkific.com/resources/privacy-policy/or Privacy Statement here https://www.thinkific.com/resources/terms-of- service/.
- Third Party Services
In general, the third parties providing services for the platform will only use your data to the extent necessary for the services they offer us.
Some providers may be located in different jurisdictions than you or us. Your information will then become subject to their jurisdiction. For example, if you are located in Canada and your payment is processed by a US based provider (Stripe or PayPal), then your information will be linked to US law that includes the patriot act.
We are not responsible for the data management you provide to other sites if you are redirected by a link outside this platform.
In order to protect your personal information, we take the necessary steps and follow best practices of the web industry to ensure that they are not lost, misused, accessed, disseminated, corrupted or destroyed.
If you provide us with credit card data, the information is encrypted and uses a level secured by SSL technology and stored under AES-256 encryption. However, we remind you that no transaction via the Internet is 100% secure, we follow all the PCI-DSS requirements and implement the standards in force in the web industry.
Our training platform (Thinkific) collects tracking data via cookies or similar technologies. This implies that information is transferred from their site to your computer. This information can be used to monitor your session. They can also be used to keep your preferences related to your session. If you use traditional browsers, you can configure them to allow you to receive or prevent cookies.
- recognize your tool and provide you with a personalized experience
- Quantify the number of visits to our website and use its data to highlight our products on Google, Facebook, Instagram and other vendors or social networks promotions.
We may also use automatic tracking methods on our website in our communications with you, our products and services, to measure the performance and commitment of individuals.
Please note that since there is no consistent industry agreement on how to respond to “do not track” signals, we do not change our data collection and usage practices when we detect such a signal from your browser.
Web Analysis Tools
We can use web analytics tools built into the https://equilibrium.thinkific.comwebsite to measure and collect anonymous session information.
By using this site, you declare that you have attained at least the age of maturity in your state or province of residence, or that you have the age of maturity in your state or province of residence.
If our site or course is acquired or merged with another company, your information may be transferred to new owners so that we may continue to sell you products.
QUESTIONS AND CONTACTS
If you wish to: access, correct, modify or delete the personal information we hold about you, register a complaint or simply obtain more information, contact our privacy officer at email@example.com or by mail at: Souffleurs de Joie Christel Mesey Rue Micheli-du-Crest 10 1205 Geneva Swiss